Streetmap.co.uk
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Streetmap.biz offers a comprehensive and cost-effective service.
If you would like to know how we can help your business get more customers, please call us on 01908 526670 or you can use the Contact Us page to send a message.
 

To save you time, use the FAQs below to see if your query has been answered... Should your enquiry be more urgent please use the numbers or the form shown on the Contact Us page.
If your question is not listed below please use our Technical Support form and we will reply asap. If you are an Account Holder, please login and use the contact methods provided within the management centre.
 
 


Click on a question to go to the answer...


Online Mapping

Which countries do you cover?
How is a map requested?
How is a map delivered?
Can I place my own icons on a map?
Can these icons be clickable?
Can I specify the size of the map?
Can I specify the zoom level of the map?
Can I navigate around the map?
What are the costs?
What is classed as an impression?
Is there a minimum contract?
How do I request an account?

Find Your Nearest

Which countries are covered?
Where are the store locations stored?
How is data uploaded?
Is there a maximum number of records that the database can store?
Is it possible to link to an existing Database?
Which values can be used to search on?
Can I search on user defined values?
Is it possible to limit the results returned?
Can I place custom icons on a map?
Can these icons be clickable?
Can I specify the size of the map?
Can I specify the zoom level of the map?
Is it possible to navigate around the map?
Does the map have to be displayed?
Can the map appear in a pop-up window?
What are the costs?
Are there any other charges I should be aware of?
What is classed as an impression?
Is there a minimum contract?
How do I request an account?
Offline Mapping

We are a charity, can we have discount?
We wish to use the map in a printed document, is there any extra cost?
 

 

Online Mapping

Which countries do you cover?

We currently cover Main-Land UK (England, Scotland and Wales), Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Northern Island, Norway, Scandinavia, Spain, Sweden and Switzerland.

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How is a map requested?

Requests for direct embedded maps is only by one of post code, lat/long or OS grid reference.

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How is a map delivered?

Our maps can be delivered in two different methods. The first of these is Direct Embedding, where the map image is placed directly in a page using the <img src= > tag. Using this method reduces the functionality of the maps as there are no navigation controls available.

The second method is templated delivery, where the map is delivered in a customisable html page which provides for navigation controls and further extended features, however the template that powers the page must be held on our server.

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Can I place my own icons on a map?

Yes, the icon has to be a 256 colour gif in GIF87 or GIF89 format. Animated gifs are not supported. Unsupported formats will not be displayed.

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Can these icons be clickable?

Again, yes it is possible to make icons "clickable", which then can work as a standard hyperlink.

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Can I specify the size of the map?

Both the height and width can be specified up to a maximum of 600 x 600 pixels.

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Can I specify the zoom level of the map?

There are 3 zoom levels available, street level maps (the default), 1:50,000 and 1:200,000, all of which are selectable.

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Can I navigate around the map?

Navigation controls are only available when using templated delivery, these allow users to scroll North, South, East and West or change the zoom level. These features can also be turned off if they are not required.

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What are the costs?

The standard Charge is £500 per 50,000 impressions (ex. vat) with no set-up fees or yearly charges.

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What is classed as an impression?

An impression is classed as a delivered map. Where navigation controls are used each "movement" (north, south, east, west or zooming in or out) is classed as an impression (i.e. if a user requests a map, then scrolls one square north, then zooms out a single level this is classed as 3 map impressions)

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Is there a minimum contract?

As we base our charges on the number of impressions, there is no minimum contract.

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How do I request an account?

Please see HERE

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Find Your Nearest

We currently cover Main-Land UK (England, Scotland and Wales), Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Northern Island, Norway, Scandinavia, Spain, Sweden and Switzerland

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Where are the store locations stored?

The Find Your Nearest service is powered by a SQL database, which we host with our web servers to ensure maximum speed.

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How is data uploaded?

Data can be uploaded in one of three ways. The first is via an interactive web form, which allows editing, deletion and creation of individual records. The second is via a SOAP interface and the third is by submitting XLS or CSV files directly to us for upload. Please note that submitting files to us for uploading is a chargable service.

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Is there a maximum number of records that the database can store?

No, we have taken measures to ensure no matter how many entries you wish to have, our backend database can handle them.

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Is it possible to link to an existing Database?

Yes, we offer a number of fields that can store data specific to your needs. Using these you can link between the data stored in different databases.

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Which values can be used to search on?

As with our public website it is possible to search on Postcode, Street name, town name, grid co-ordinates,

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Can I search on user defined values?

Data that is stored under one of the UserType fields (of which there are 9 designed to hold a number from 0 to maxsignedlong) or one of the UserAttribute fields (4 in total with each holding up to 255 characters) is fully searchable.

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Is it possible to limit the results returned?

Results can be limited by the number displayed on the page, the maximum distance from the search postcode (i.e all stores within a predefined radius), or where provided by the Attributes stored in the Database.

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Can I place custom icons on a map?

Each entry in our database can have its own custom icon displayed, with a maximum of 50 icons per map. Each icon has to be a 256 colour gif in GIF87 or GIF89 format. Animated gifs are not supported. Unsupported formats will not be displayed.

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Can the icons be "clickable"?

Each of the icons can have a Link assigned, which are treated as standard hyperlinks.

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Can I specify the size of the map?

Both the height and width can be specified up to a maximum of 600 x 600 pixels.

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Can I specify the zoom level of the map?

There are 3 zoom levels available, street level maps (the default), 1:50,000 and 1:200,000, all of which are selectable.

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Is it possible to navigate around the map?

Navigation controls are available, these allow users to scroll North, South, East and West or change the zoom level. These features can also be turned off if they are not required.

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Does the map have to be displayed?

No, the Find Your Nearest service can be used without displaying a map, just returning the details stored in the database when a query is made.

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Can the map appear in a pop-up window?

Yes, the pop up is also fully customisable to suit you and your company

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What are the costs?

The standard Charge is £500 per 50,000 impressions (ex. vat) with no set-up fees or yearly charges.

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Are there any other charges I should be aware of?

We do not charge for the set-up of an account and there are no "yearly" fees to be paid. Bulk data uploads via CSV/XLS are liable for a charge of £100 (ex. vat) for data that is well formatted or £250 (ex. vat) for poorly formatted data

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What is classed as an impression?

An impression is classed as a query made to the database, or a delivered map. Where navigation controls are used each "movement" (north, south, east, west or zooming in or out) is classed as an impression (i.e. if a user queries a postcode, a page with a map is delivered, then the user zooms one level in, then scrolls one square east this is classed as 4 map impressions)

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Is there a minimum contract?

As we base our charges on number of maps used, there is no minimum contract.

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How do I request an account?

Please see HERE

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Offline Mapping

As we do not hold the copyright to the data, we are unable to directly offer discounts.

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We wish to use the map in a printed document, is there any extra cost?

Yes there is, when a map is to be used for printing there is a requirement for a print licence to cover the number of prints that you would like to do. Please see our map sales page HERE for further details

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